Submit a request in single-form view

When a user submits a request, walk-through mode is the default.

Instead of walk-through mode, your district may have enabled the single-form page.

To submit a request in single-form view:

  1. Do one of the following:
    • Select Requests > Submit Request, and then choose the request type. The New Help Desk Request page appears.
    • In the top-right corner of any page, select New Request, and then choose the request type.

    Notes:

    • The New Request screen will vary, depending on how your district has set up requests.

    • Some request types may use walk-through mode instead of the single-form page.

    Single form request view
  2. Do the following:
    1. Select who the request is for.

      Notes:

      • Your name is the default.
      • If you have the Can Submit Request on Behalf of Others permission, use the drop-down to select the user this request is for.
    1. Select the Building.
    2. Enter a Description.
    3. Upload any desired files.
    4. Enter the Asset(s) this request applies to (if any).
    5. If any custom fields are displayed, such as Space or Additionally Notify, fill in the information.
  3. Click Submit Request.