Submit a request in single-form view

Although walk-through mode is the default for submitting a request, your district may use the single-form page instead.

To submit a request in single-form view:

  1. Do one of the following:
    • Select Requests > Submit Request, and then choose the request type. The Request page appears.
    • In the top-right corner of any page, select New Request, and then choose the request type.

    Notes:

    • The New Request screen will vary, depending on how your district has set up requests.

    • Some request types may use walk-through mode instead of the single-form page.

    Single form request view
  2. Do the following:
    1. Select who the request is for.

      Notes:

      • Your name is the default.
      • If you have the Can Submit Request on Behalf of Others permission, use the drop-down to select the user this request is for.
    1. Select the Building, Space, and Specific Room/Area.
    2. Enter the Asset(s) this request applies to (if any).
    3. Enter a Description.
    4. If any Suggested articles appear, click a link to open an article in a new tab.

      Note: Users with the Manage Knowledge Base Articles permission can edit the article.

    5. Upload any desired files.
    6. If any custom or Additional Device Information fields appear, such as Space or Additionally Notify, fill in the information.
  3. Click Submit Request.