Manage roles and permissions

Roles and permissions determine what users can see and do. Each district can create custom roles, and assign the appropriate permissions. For example, a teacher can have permission to submit a request, but not approve or assign it.

You can add, edit, or view the history of a role. Also, assign permissions for requests and preventive maintenance.

To add a new role:

  1. Log in with an Administrator account.
  2. Select Users > Manage Roles.
  3. Click + Add Role.
  4. Enter a Role Name.
  5. If you want this user to assign requests, select what role(s) they Can Assign To.
  6. Under Permissions, select the checkboxes for the desired permissions.

    Request permissions

    PermissionUsers can...
    Add Inventory to WOsAdd inventory items to requests.
    Approve on Behalf of Others

    Approve a request for another user.

    Note: If a user has this permission and submits a request while on an approval path, the request will be pending approval.
    Approve WOsApprove requests.
    Assign WO to Others

    Assign work orders to others.

    Note: If you select this permission, make sure you have the applicable role(s) selected in the Can Assign To drop-down in step 5 above.

    Associate WOs with ProjectAssign a request to a project.
    Bypass ApprovalUsers with this should see a checkbox labeled Require Approval on this Request above the Submit Request button. This checkbox is selected by default. If you deselect this, when users submit a request, it is automatically approved.
    Can Be Assigned WOsBe assigned work on requests.
    Can Submit Request on Behalf of OthersEnter a request on behalf of another user.
    Cancel Work OrderCancel requests.
    Close WOs

    Officially close out a request, and be automatically notified of completed requests.

    Complete WOs on Behalf of OthersComplete requests that are assigned to other users.
    Edit WOsEdit request information.
    Enter Asset on WOsLink assets to requests.
    Enter Assigned Assets on WOsLink assets assigned to them to requests.
    Enter Budget Code on WOsEnter budget code information on requests.
    Enter Labor And Purchases on WOsEnter labor hours and purchase information on requests.
    Enter Purpose on WOsEnter a purpose for requests.
    Manage ProjectsManage projects within the system.
    Reroute Work OrderRe-route requests for additional approval.
    Submit Work OrderSubmit requests.
    View All WOsView all requests at a specific building.
    View Labor And Purchases ReportAccess the Request Labor and Purchase reports.
    View WO ReportAccess the Requests report.

    Preventative maintenance permissions

    PermissionUsers can...
    Manage PMsAdd or edit preventative maintenance schedules.
    View PMsView preventative maintenance schedules.

    Asset permissions

    PermissionUsers can...
    Add AssetAdd an asset.
    Can Import AssetsImport assets from a spreadsheet.
    Delete AssetDelete assets.
    Edit AssetEdit all asset information.
    Edit Asset BuildingEdit the Building field on an asset.
    Edit Asset NameEdit the Name field on an asset,
    Edit Asset SpaceEdit the Space field on an asset.
    Edit Assigned UserEdit the Assigned User field on an asset.
    Edit BarcodeEdit the Barcode field on an asset.
    Edit Serial NumberEdit the Serial Number field on an asset.
    Inactivate AssetInactivate an asset.
    View AssetsView assets.
    View Binders

    View any Binders associated with the asset.

    Note: Must have a Facilities Binders subscription.
    View Drawings

    View any Drawings associated with an asset on the asset details page.

    Note: Must have a Facilities Drawings subscription.

    Inventory permissions

    PermissionUsers can...
    Add InventoryAdd inventory items to IT Asset Manager.
    Approve Inventory Requests on Behalf of OthersApprove inventory requests for another user.
    Can Be Assigned Inventory RequestsBe assigned work on inventory requests.
    Complete Inventory Requests on Behalf of OthersComplete inventory requests, even if the request is assigned to another user.
    Edit InventoryEdit or adjust inventory items.
    Request InventorySubmit inventory requests.
    View InventoryView inventory, but not make any edits.
    View Inventory ReportsAccess inventory reports.
    View Inventory RequestsView inventory requests associated with their building, but not make any edits.

    Issue permissions

    PermissionUsers can...
    Manage IssuesAdd, edit, and delete issues.
    View IssuesView issues.

    Charge permissions

    PermissionUsers can...
    Manage ChargesAdd, edit, and delete charges.
    View ChargesView charges.
  7. Click Save.

To edit an existing role:

  1. Log in with an Administrator account.
  2. Select Users > Manage Roles.
  3. On the role you want to edit, click Edit icon..
  4. Make any desired edits.
  5. Click Save.

To view role history:

  1. Select Users > Manage Roles.
  2. On the role you want, click Edit icon..
  3. At the top-right of the page, click View History. A pop-up appears.

    Role - Field history pop-up.