Search for a request

Users can search for a request by request ID or by a keyword in the description.

To search from the Requests page:

1. Select Requests > View All Requests.

   Note: You can also search from Requests > My Requests, My Open Assignments, My Closed Assignments, Open Requests, Closed Requests, and Pending My Approval.

2. Do one of the following: 
   • Apply one or more filters.

     Note: To view all requests, in any column , click the flexible filtering icon . In the filter () section, select Check All, and then click Filter.

   • In the page's Search bar, enter a request ID or keyword. Then click the search icon or press Enter.

To search from any page:

1. In the universal Search bar at the top of the page, enter a request ID or keyword.
2. To search by barcode, scan the request barcode .

Note: Universal search looks in the following fields: Description, Create user, Building, Purpose, Problem type, Budget code, Assigned users, Request ID, and Notes, including numbers within a note.

Search results appear as you search.