Integrate with Jamf MDM
If your district uses Jamf Pro or Jamf School, you can integrate it to sync your assets.
Users with the Manage Users and Permissions user permission can set up the integration.
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Important: Because of the technical knowledge required, your district’s IT administrator (or someone with a similar role) should perform this procedure to integrate Jamf. |
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Notes:
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Select Settings > Integrations > Jamf Integration.
Step 1: Connection tab
The Connection tab requires you to have information from Jamf to set up the link. Contact Jamf support, or access their help documentation, to obtain the needed information.
To set up a link to Jamf Pro:
- From the Integration Type drop-down, select Jamf Pro.
- Enter the Jamf URL for your Jamf Pro instance.
- Enter your Jamf Pro admin account Username and Password.
- Click Save.
- To test the connection with your credentials, click Test.
Note: Once the integration is active, a green banner message appears at the top-left.
- Click Next to go to the Field Mapping tab.
Step 2: Field Mapping tab
The Serial # and Model fields are automatically mapped.
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Note: If the Serial # field matches in both systems, the existing asset is updated. Otherwise, a new asset record is created. |
Select the Jamf Pro field you want to map to the Asset Name, Assigned User, and Barcode fields. The following fields are options:
- Serial #
- Mobile device name
- Device User Email
- Asset Tag
Click Next to go to the Location Mapping tab.
Step 3: Location Mapping tab
Use the Location Mapping tab to map each applicable Jamf Building to a Follett Location.
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Notes:
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To set up location mapping:
- Click
. A drop-down appears. 
- Choose the location that the devices for this building will map to.
- To save the location, click
. - When all the locations are mapped, click Next to go to the Sync Rules tab.
Step 4: Sync Rules tab
Use this tab to customize the sync rules of how to update Jamf when something happens in IT Asset Manager.
To set up the sync rules:
- Select/deselect the If Follett changes the Status to Lost > Set the item's Status in Jamf Pro to checkbox to enable/disable from syncing. From the drop-down, select the status.
- To set up Jamf-specific options based on what you selected in the drop-down, click Configure Options.
- Select/deselect the If Follett changes the Status to Stolen > Set the item's Status in Jamf Pro to checkbox to enable/disable from syncing. From the drop-down, select the status.
- To set up Jamf-specific options based on what you selected in the drop-down, click Configure Options.
- Select/deselect theIf Follett changes the Status To Available > Set the item's Status in Jamf Pro to Active checkbox to enable/disable from syncing.
- Select/deselect the If Follett changes the Building and/or Space > Move the item in Jamf Pro to the Mapped Jamf Pro Building checkbox to enable/disable from syncing.
- Select/deselect the If Follett deletes an asset > Set the item's Status in Jamf Pro to checkbox to enable/disable from syncing. From the drop-down, select how to handle the asset.
- Click Save Rules.
- Click Next to go to the Sync Data tab.
Step 5: Sync Data tab
Use the Sync Data tab to add smart and/or static device groups. The sync brings in devices tagged to a group and mapped to a location.
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Note: Follett recommends you create a single group, and put all devices you want to sync into IT Asset Manager into that group. This way, you only need to add one group. |
To add a group, and sync your devices:
- Click + Add Group. The Manage Apple Device Group pop-up appears.
- From the Group Type drop-down, select the group you want to sync.

- To sync a group, select the Jamf Group Name from the drop-down.

- Click Save.
- Click OK.
- To initiate a sync for the group, click
. - When the sync is complete, a pop-up appears showing the total number of devices, total updated, total added, and total not synced. Click OK.
Select Settings > Integrations > Jamf Integration.
Step 1: Connection tab
The Connection tab requires you to have information from Jamf to set up the link. Contact Jamf support, or access their help documentation, to obtain the needed information.
To set up a link to Jamf School:
- From the Integration Type drop-down, select Jamf School.
- Enter the Jamf URL for your Jamf School instance.
- Enter your Jamf School Network ID.
Note: To find your Network ID in Jamf School, go to Devices > Enroll Devices.
- Enter your Jamf School API Key.
Note: To find your API Key in Jamf School, go to Organizations > Settings > API.
- Click Save.
- To test the connection with your credentials, click Test.
Note: Once the integration is active, a green banner message appears at the top-left.
- Click Next to go to the Field Mapping tab.
Step 2: Field Mapping tab
The Serial # and Model fields are automatically mapped.
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Note: If the Serial # field matches in both systems, the existing asset is updated. Otherwise, a new asset record is created. |
Select the Jamf School field you want to map to the Asset Name. The following fields are options:
- Serial #
- Asset Tag
- Mobile Device Name
Click Next to go to the Location Mapping tab.
Step 3: Location Mapping tab
Use the Location Mapping tab to map each applicable Jamf Building to a Follett Location.
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Notes:
|
To set up location mapping:
- Click
. A drop-down appears. 
- Choose the location that the devices for this building will map to.
- To save the location, click
. - When all the locations are mapped, click Next to go to the Sync Rules tab.
Step 4: Sync Rules tab
Use this tab to customize the sync rules of how to update Jamf when something happens in IT Asset Manager.
To set up the sync rules:
- Select/deselect the If Follett changes the Status to Lost > Set the item's Status in Jamf Schhol to checkbox to enable/disable from syncing. From the drop-down, select one of the following:
- Don't Change
- Trashed
- Unmanaged
- Wiped
- From the and Move the item to Unmapped Jamf School Location drop-down, select Don't Move or Don't Map Me.
- Select/deselect the If Follett changes the Status to Stolen > Set the item's Status in Jamf School to checkbox to enable/disable from syncing. From the drop-down, select one of the following:
- Don't Change
- Trashed
- Unmanaged
- Wiped
- From the and Move the item to Unmapped Jamf School Location drop-down, select Don't Move or Don't Map Me.
- Select/deselect theIf Follett changes the Status To Available > Set the item's Status in Jamf School to Active and, if needed, Move the item to the mapped Jamf School Location checkbox to enable/disable from syncing.
- Select/deselect the If Follett changes the Building and/or Space > Move the item in Jamf School to the Mapped Jamf School Location checkbox to enable/disable from syncing.
- Select/deselect the If Follett deletes an asset > Set the item's Status in Jamf School to checkbox to enable/disable from syncing. From the drop-down, select one of the following:
- Don't Change
- Trashed
- Unmanaged
- Wiped
- From the and Move the item to Jamf School Location drop-down, select Don't Move or Don't Map Me.
- Click Save Rules.
- Click Next to go to the Sync Data tab.
Step 5: Sync Data tab
Use the Sync Data tab to add smart and/or static device groups. The sync brings in devices tagged to a group and mapped to a location.
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Note: Follett recommends you create a single group, and put all devices you want to sync into IT Asset Manager into that group. This way, you only need to add one group. |
To add a group, and sync your devices:
- Click + Add Group. The Manage Apple Device Group pop-up appears.
- To sync a group, select the Jamf Group Name from the drop-down.

- Click Save.
- Click OK.
- To initiate a sync for the group, click
. - When the sync is complete, a pop-up appears showing the total number of devices, total updated, total added, and total not synced. Click OK.
Assets that are synced from Jamf will show an Apple icon next to their name. You can click the Apple icon to open a window with all available Jamf device fields.
You can check out synced Jamf device asset records under the following conditions:
- The Jamf device asset record must have an asset status of Available or blank.
- For Jamf Pro only: The "Assigned User" is not mapped from the Field Mapping tab.