Integrate with Jamf MDM

If your district uses Jamf Pro or Jamf School, you can integrate either with IT Asset Manager to sync your assets.

Users with the Manage Users and Permissions user permission can set up the integration.

Important: Because of the technical knowledge required, your district’s IT administrator (or someone with a similar role) should perform this procedure to integrate Jamf.

Notes:

  • Once a Jamf device is synced, mapped fields on the asset record CANNOT be edited. Otherwise, most fields on the asset record are still editable.
  • The integration does the following in regards to asset creation:
    • Uses the serial number of the Jamf device to uniquely identify it.
    • If it finds a matching serial number, it updates the existing IT Asset Manager asset record with the Jamf information; if not, it creates a new asset record.

Note: New devices and updates to existing assets from the MDM sync nightly, while sync rule actions are processed every 30 minutes.

Assets that are synced from Jamf will show an Apple icon next to their name. You can click the Apple icon to open a window with all available Jamf device fields.

You can check out synced Jamf device asset records under the following conditions:

  • The Jamf device asset record must have an asset status of Available or blank.
  • For Jamf Pro only: The "Assigned User" is not mapped from the Field Mapping tab.