Integrate with Google MDM

If your district uses Google MDM, you can integrate it to sync your assets.

This is a three-step process:

  1. In Google API Console, create a new service account.
  2. In Google, set up a domain-wide delegation to the service account.
  3. In IT Asset Manager, set up the Google Device integration by completing the following tabs:

Users with the Manage Users and Permissions user permission can set up the integration.

Important: Because of the technical knowledge required, your district's IT administrator will most likely need to perform this procedure.

Step 3: Set up the Google Device integration

Select Settings > Integrations > Google Device Integration.

Step 1: Connection tab

Google Device Integration Connection tab.

The Connection tab requires you to enter information from your Google account.

To set up a link to Google Device:

  1. Enter your Google Super Administrator Email Address.
  2. Enter your Google Customer Id.
  3. Upload the Service Account Json file.
  4. Click Save.
  5. To test the connection with your credentials, click Test.

    Note: Once the integration is active, a green banner message appears at the top-left.

  6. Click Next to go to the Field Mapping tab.

Step 2: Field Mapping tab

Google Device integration, Field Mapping tab.

Use the Field Mapping tab to map the Google Device Asset ID, Location, User, and Notes fields to a select listing of IT Asset Manager fields.

This setup is optional, however it is beneficial in the following examples:

  • The assigned user on a device changes frequently in Google, and you want IT Asset Manager to stay up-to-date with those changes.
  • You want to leverage the Asset ID in fields like Asset Name and/or Barcode.

After you select the IT Asset Manager fields to map to the Google Device fields, click Next to go to the Status Mapping tab.

Step 3: Status Mapping tab

Google Device integration Status Mapping tab.

The Status Mapping tab lets you map any Google Device status options to IT Asset Manager status options. When you update Google Device statuses in Google Admin Console, they will update in IT Asset Manager.

To set up status mapping:

  1. For any corresponding status from Google Device that you want to automatically update in IT Asset Manager, use the drop-down to select the status.
  2. To inactivate an asset, deselect the Active checkbox.
  3. Click Next to go to the Sync Rules tab.

Step 4: Sync Rules tab

Google Device integration, Sync Rules tab.

Use this tab to customize the sync rules of how to update Google Devices when something happens in IT Asset Manager.

To set up the sync rules:

  1. Select/deselect the If Follett changes the Status to Lost > Set the item's Status in Google Workspace to checkbox to enable/disable from syncing. From the drop-down, select one of the following:
    • Don't Change
    • Disabled
    • Deprovisioned
  2. From the and Move the item to Organizational Unit drop-down, select Don't Move or the organizational unit.
  3. Select/deselect the If Follett changes the Status to Stolen > Set the item's Status in Google Workspace to checkbox to enable/disable from syncing. From the drop-down, select one of the following:
    • Don't Change
    • Disabled
    • Deprovisioned
  4. From the and Move the item to Organizational Unit drop-down, select Don't Move or the organizational unit.
  5. Select/deselect theIf Follett changes the Status To Available > Set the item's Status in Google Workspace to Active and, if needed, Move the item to the mapped Organizational Unit checkbox to enable/disable from syncing.

  6. Select/deselect the If Follett Changes the Building and/or Space > Move the item in Google Workspace to the Mapped Organizational Unit checkbox to enable/disable from syncing.

  7. Select/deselect the If Follett deletes an asset > Set the item's Status in Google Workspace to checkbox to enable/disable from syncing. From the drop-down, select one of the following:
    • Don't Change
    • Disabled
    • Deprovisioned
  8. From the and Move the item to Organizational Unit drop-down, select Don't Move or the applicable building.
  9. Click Save Rules.
  10. Click Next to go to the Sync Data tab.

Step 4: Sync Data tab

Google Device integration, Sync Data tab.

Use the Sync Data tab to sync Google Devices via organizational units (OUs) into IT Asset Manager.

To add organizational units:

  1. Click + Add OU. The Manage Organizational Unit (OU) pop-up appears.
    Manage Organizational Unit pop-up.
  2. From the OU drop-down, choose the exact match of the OU name as it is in the Google Admin Console.
  3. Enter a Description of the OU.
  4. Select a Building and Space for the devices in this OU.
  5. Click Save.
  6. Click OK.
  7. To initiate a sync for the group, click Sync data icon..
  8. When the sync is complete, a pop-up appears showing the total number of devices, total updated, total added, and total not synced. Click OK.

Assets that are synced from Google Device will show a G icon next to their name. You can click the icon to open a window with all available Google Device fields.